Shipping/Refund/Return Policy of Company

green sun logo


All Products rendered are subject to levy of statutory taxes, for the time being in force, on the date of payment. Any additional tax as may be promulgated/ levied/ imposed by the State/ Central Government will be to the client’s account. Since Products available on are food products, supplements, snacks or other such consumable edible products, due to health & hygiene reasons, there is NO REFUND POLICY on opened as well as unopened products.

  •  Promotion

The prices displayed for each item under the promotion will be for the respective days of promotion only and will not be applicable on any date prior to or after the date of promotion.

All offers on Products shall be for limited stocks and are for a limited period(s). Company may at its sole discretion modify, extend, update or withdraw the offers on products without prior notice to the Users. In such events, the revisions, as the case may be, will be updated on the website accordingly;A promo code, once used shall not be refunded in case of cancellation of order either by Customer or Company.

We don’t run the promotions that prompt users to initiate a purchase, download, or other commitment without first providing all relevant information and without obtaining the user’s explicit consent promotions that represent our services in a way that is not accurate, realistic, and truthful.

All products sold on through our sellers are genuine. All sellers listing their products on are required to enter an agreement to list and sell only genuine products. And sellers determine the prices of the products they sell. We guarantee the condition of the item you buy when you purchase from sellers on However, this guarantee is not applicable to manufacturing defects.

In case of Cashback offers extended by banks during the aforesaid period, a user will, in addition to this Terms of Use Policy, be governed by the Terms and Conditions of the said bank/card issuer;

Company may, at any time due to various reasons, including but not limited to technical errors, unavailability of stocks or for any other reasons whatsoever, cancel the orders placed by Users. Company’s decision of cancellation of the order shall be final and company shall not be liable for such cancellation(s) whatsoever.

Expected delivery time as mentioned on the website may vary than the usual time of delivery.

Company strives to provide accurate products, services and pricing information, typographical and other errors may occur. In the event that a product or service is listed at an incorrect price or with incorrect information due to an error in pricing or product or service information, Company may, at its discretion, either contact User for instructions or cancel the User’s order and will notify the User about such cancellation.

  • Cancellation

Company shall have the right to modify the price of a product or service at any time, without any prior information.

Cancellation by Company: There may be certain orders that Company is unable to accept and must cancel. Company reserves the right, at its sole discretion, to refuse or cancel any order for any reason whatsoever, without assigning any reason to the User, User accepts and undertake that the same is acceptable and he/ she/ it will not contest/ raise any dispute on the same. The situations that may result in cancellation of User’s order includes, without limitation, non-availability of the product or quantities ordered by User, non- availability of the service, inaccuracies or errors in pricing information, or problems identified by Company’s credit and fraud avoidance department;

Company may also require additional verifications or information before accepting any order. Company will contact the User if all or any portion of User’s order is cancelled or if additional information is required to accept the User’s order. If the order is cancelled after the credit card has been charged, the said amount will be reversed back in User’s credit card account;

Cancellation by the User: In case of requests for order cancellations, Company, at its sole discretion, reserves the right to accept or reject requests for order cancellations for any reason whatsoever, without assigning any reason to the User. As part of usual business practice, if Company receives a cancellation notice and the order has not been processed/ approved by Company, Company shall cancel the order and refund the entire amount to User within a reasonable period of time;

Company will not be able to cancel orders that have already been processed, it is pertinent to note that the Company has the full right to decide whether an order has been processed or not. User hereby agrees and undertakes that the decision taken by the Company is acceptable to User and User shall not create any dispute on the decision taken by Company on cancellation

  • Returns by User

 Company reserves the right, at its sole discretion, to accept or reject requests for order return requests for any reason whatsoever after verifying all the proofs reviewed by our team. It is pertinent to note that the Company has the full right to decide whether an order has to be returned or not. User hereby agrees and undertakes that the decision taken by the Company is acceptable to User and User shall not create any dispute on the decision taken by Company on returns policy.

  • Bulk Orders

Company reserves the right to cancel any orders that classify as ‘Bulk Order’ as determined by Company as per certain criteria. Company Reward Point or Promo Code used for placing the ‘Bulk Order’ will not be refunded as per this cancellation policy.

 An order can be classified as ‘Bulk Order’ if it meets with the below-mentioned criteria, which may not be exhaustive, viz:Products ordered are not for self-consumption but for commercial resale;

Multiple orders placed for same product at the same address;

Bulk quantity of the same product ordered;

Invalid address given in order details;

Any malpractice used to place the order.

Company Reserve the right, at its sole discretion, to change, modify, add or remove portions of this document, at any time without any prior written notice to the user;

Limitation of Liability: Under no circumstances, Company’s liability shall exceed giving the User a replacement of the same product/ alternate product of the same value;

These terms and conditions are subject to Indian laws and any dispute shall be subject to the jurisdiction of the courts in Mumbai (India) only.

  • Usage Restrictions:

You shall not use the Website for any of the following purposes:

Disseminating any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material.

Transmitting material that encourages conduct that constitutes a criminal offence, results in civil liability or otherwise breaches any relevant laws, regulations or code of practice.

Gaining unauthorized access to another computer/network systems.

Interfering with any other person’s use or enjoyment of the Website.

Breaching any applicable laws.

Interfering or disrupting networks or websites connected to the Website.

Making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.

You are not permitted to host, display, upload, modify, publish, transmit, update or share any information on the Website that belongs to another person and to which you do not have any right to;

is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever; harm minors in any way; infringes any patent, trademark, copyright or other proprietary rights; violates any law for the time being in force;

deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;

impersonate another person; contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource including the Website;

threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.

You are also prohibited from:violating or attempting to violate the integrity or security of the Website or its content transmitting any information (including job posts, messages and hyperlinks) on or through the Website that is disruptive or competitive to the provision of services by us intentionally submitting on the Website any incomplete, false or inaccurate information making any unsolicited communications to other users of the Website;

using any engine, software, tool, agent or other device or mechanism (such as spiders, robots, avatars or intelligent agents) to navigate or search the Website;

attempting to decipher, de-compile, disassemble or reverse engineer any part of the Website;

copying or duplicating in any manner any of the content on the Website or other information available from the Website;

framing or hotlinking or deep linking any content on the Website.

  • Quantity Restrictions:

We reserve the right, at our sole discretion, to limit the number of items purchased per person, per household or per order. These restrictions may be applicable to orders placed by the same account, the same credit/debit card, and also to orders that use the same billing and/or shipping address. We will provide notification to the customer should such limits be applied. We also reserve the right, at our sole discretion, to prohibit sales to anyone as we may deem fit.